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Case Studies

Real Results from Real Hotels

Real results from hotels and hospitality businesses we've worked with, covering the strategic thinking, delivery approach and commercial outcomes behind selected projects.

Organic Growth
Direct Bookings
Lower OTA Dependence
Clearer Attribution

Selected Focus

Proof built around outcomes

These pages focus on the commercial story behind each engagement, from the original challenge through strategy, implementation and measurable impact.

Organic Growth
Direct Bookings
Lower OTA Dependence

Delivery Signals

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Each page separates overview, proof and build-specific content.

Work

Portfolio overview

Scan all listed projects across SEO, PPC and website delivery in one place.

Web Design

Website build portfolio

Browse website projects with a stronger focus on UX, performance and technical delivery.

Services

Specialist delivery areas

Explore the specialist service lines behind the projects, from SEO and PPC to web design and CRO.

200%+
Average Organic Growth
6+
Years Marketing Experience
100%
Hospitality & Travel Focus
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Luxury Spa Resort

Lake District, England, UK

The Challenge

The resort suffered from short-notice room cancellations and high OTA bids stealing brand traffic, causing empty room slots during high-value periods.

Our Solution

We deployed an aggressive metasearch brand defence strategy paired with automated bid scaling to target last-minute travellers looking for premium spa stays.

Results Achieved

+85%
Last-Minute Fill
94%
Brand Impression Share
+24%
Average Booking Value
Read full case study

City Boutique Hotel

Edinburgh, Scotland, UK

The Challenge

Mid-week vacancies and late cancellations created unpredictable revenue drops, with standard Google Search ads failing to react dynamically to changing occupancy.

Our Solution

We aligned Google Hotel Ads, TripAdvisor Meta, and trivago bids to target corporate and leisure travellers actively comparing rates during low-occupancy windows.

Results Achieved

+78%
Empty Room Fill
+160%
Metasearch Bookings
-32%
Blended PPC CPA
Read full case study

Country House Hotel & Venue

Cotswolds, England, UK

The Challenge

High cancellation rates from third-party travel platforms left empty rooms at short notice, with no quick acquisition channel to capture last-minute bookings.

Our Solution

We integrated Google Hotel Ads and designed a real-time metasearch bidding strategy tailored to vacancy levels, capturing immediate booking intent.

Results Achieved

+82%
Cancellation Fill
+145%
Last-Minute Bookings
8.5x
Metasearch ROAS
Read full case study

Business & Spa Hotel Germany

Frankfurt, Germany

The Challenge

The hotel struggled with low weekend occupancy and high dependency on corporate travel agents and OTAs, dragging down room margins.

Our Solution

We created a targeted package-intent SEO strategy, optimized spa-specific keywords, and implemented automated lifecycle email sequences to convert corporate guests into weekend leisure bookers.

Results Achieved

+134%
Weekend Bookings
-30%
OTA Dependency
+22%
Weekend RevPAR
Read full case study

Boutique Hotel Germany

Bavaria, Germany

The Challenge

OTA channels were driving over 75% of bookings, resulting in high commission payouts and low direct customer data retention.

Our Solution

We implemented an integrated SEO, local search optimization, and direct conversion rate optimization program to enhance non-branded organic reach and optimize booking paths.

Results Achieved

+112% YoY
Direct Bookings
75% → 45%
OTA Dependency
+18%
RevPAR
Read full case study

Anonymous City Hotel

Major European City

The Challenge

Guests were researching the hotel website but returning through OTAs or abandoning before booking, with no structured retargeting by booking intent.

Our Solution

We rebuilt paid social retargeting around page intent, booking-window urgency, offer relevance and exclusion rules for recent converters.

Results Achieved

Improved
Retargeting ROAS
+41%
Direct Bookings
Reduced
Wasted Spend
Read full case study

Anonymous Resort

United Kingdom

The Challenge

Repeat guests were not being segmented properly, and previous-stay data was not being used to drive shoulder-season demand or ancillary revenue.

Our Solution

We rebuilt lifecycle flows around stay history, guest segment, booking window and seasonal offers, with winback campaigns tied to direct booking pages.

Results Achieved

+58%
Repeat Revenue
+34%
Open Rate
Launched
Winback Flow
Read full case study

Anonymous Aparthotel Group

United Kingdom

The Challenge

The booking journey was slow on mobile, room and location pages were inconsistent, and Core Web Vitals issues were limiting both SEO confidence and conversion quality.

Our Solution

We rebuilt the core templates around faster rendering, clearer room/location architecture, structured data and mobile-first booking actions.

Results Achieved

Improved
LCP
Stronger
Mobile UX
Shorter
Booking Path
Read full case study

Anonymous Resort

European Resort Market

The Challenge

Brand paid search spend was rising while OTAs were competing for high-intent brand and destination-modified searches.

Our Solution

We separated pure brand, OTA comparison and destination-modified campaigns, then rebuilt bidding rules around booking value and impression-share risk.

Results Achieved

-31%
Brand CPC
+46%
Direct Revenue
Reduced
Waste
Read full case study

Anonymous Boutique Hotel

Major UK City

The Challenge

The property had strong guest reviews but poor local organic visibility, weak destination content and too many direct bookings leaking to OTA results.

Our Solution

We combined Google Business Profile cleanup, local landing page improvements, review-led trust signals and booking-intent content around neighbourhood searches.

Results Achieved

Improved
Local Visibility
+72%
Direct Enquiries
Reduced
OTA Leakage
Read full case study

Anonymous Hotel Group

United Kingdom

The Challenge

A multi-property hotel group had consolidated a large set of thin location and support pages, but important commercial pages were not being recrawled or indexed consistently after the cleanup.

Our Solution

We rebuilt the recovery plan around stronger commercial hubs, cleaner redirects, sitemap hygiene, internal links from proof pages, and clearer hotel SEO entity signals.

Results Achieved

Prioritised
Recovery Pages
Reduced
Crawl Waste
Rebuilt
Commercial Hubs
Read full case study

Eco-Friendly Boutique Hotel

Cornwall, England

The Challenge

An eco-friendly hotel in Cornwall had strong sustainability credentials but no content strategy. Organic traffic was minimal and the property relied on paid channels.

Our Solution

We built a content marketing programme focused on sustainable travel, local experiences and eco-tourism that attracted links, social shares and high-intent organic traffic.

Results Achieved

+620% YoY
Organic Traffic
45 new domains
Natural Backlinks
32% of direct
Content-Influenced Bookings
Read full case study

Hostel Group (3 properties)

Edinburgh & Glasgow

The Challenge

A multi-property hostel group had an outdated website with poor mobile experience, slow page speeds and a booking journey that lost guests to Hostelworld and Booking.com.

Our Solution

We redesigned the website with mobile-first principles, integrated a streamlined booking engine, and optimised the conversion funnel to capture direct bookings.

Results Achieved

+180%
Mobile Conversion
6.2s → 1.8s LCP
Page Speed
+95%
Direct Bookings
Read full case study

Country House Hotel & Wedding Venue

English Countryside

The Challenge

A country house hotel relied almost entirely on wedding aggregator sites for venue enquiries, paying per-lead fees and competing with dozens of other venues.

Our Solution

We built a dedicated wedding venue SEO strategy with county-specific landing pages, wedding content marketing and schema markup for event venue discovery.

Results Achieved

+380% YoY
Organic Enquiries
-60%
Aggregator Spend
70% of total
Direct Enquiries
Read full case study

Serviced Apartments

Manchester, England

The Challenge

A serviced apartment operator in Manchester had low mid-week occupancy and was competing against Airbnb and hotel chains for corporate and extended-stay bookings.

Our Solution

We launched targeted PPC campaigns focusing on corporate relocation, extended-stay and serviced apartment searches with optimised landing pages and conversion tracking.

Results Achieved

+250% YoY
PPC Bookings
-40%
Cost Per Booking
+28%
Mid-week Occupancy
Read full case study

Luxury Resort & Spa

Scottish Highlands

The Challenge

A luxury resort had a large but under-utilised email database with low open rates, no segmentation and no automated lifecycle flows.

Our Solution

We rebuilt the entire email programme with audience segmentation, automated lifecycle flows and seasonal campaign calendars tied to spa and room revenue goals.

Results Achieved

+420% YoY
Email Revenue
18% → 38%
Open Rate
+65% YoY
Repeat Bookings
Read full case study

Boutique Hotel

London, England

The Challenge

A boutique hotel in central London was generating over 70% of bookings through Booking.com and Expedia, with minimal organic visibility for non-branded searches.

Our Solution

We implemented a comprehensive SEO programme targeting boutique hotel and neighbourhood-specific search terms, combined with technical optimisations and content marketing.

Results Achieved

+340% YoY
Organic Traffic
+180% YoY
Direct Bookings
70% → 45%
OTA Dependency
Read full case study

Luxury Hotel (Brand PPC)

Central Scotland

The Challenge

Escalating brand CPCs were increasing acquisition costs and reducing the effectiveness of branded search coverage.

Our Solution

We implemented a custom brand-protection bid model and separated pure-brand from long-tail branded demand to improve control and auction efficiency.

Results Achieved

-35%
Brand CPCs
More for same spend
Traffic
Stable conversion rate
Bookings
Read full case study

Italian Restaurant

Livingston, Scotland

The Challenge

Previous campaign settings were too broad, driving low-intent clicks and wasting budget outside the core catchment area.

Our Solution

We tightened geotargeting, rebuilt campaign structure, and coordinated Google and Meta activity around opening-hours demand patterns.

Results Achieved

+200%
Takeaway Orders
-45%
CPCs
Up
Bookings & Events
Read full case study

Small Hotel

Central Scotland

The Challenge

Limited PPC budget and aggressive competitor activity restricted impression quality and made consistent conversion growth difficult.

Our Solution

We restructured campaigns around competitor pressure points, layered Hotel Ads where relevant, and shifted spend to highest-intent windows and queries.

Results Achieved

+200%
Conversions
Improved
Competitiveness
Smarter
Targeting
Read full case study

Luxury Hotel

Highlands, Scotland

The Challenge

The hotel relied heavily on peak season demand, with limited visibility and occupancy support during shoulder and low-season periods.

Our Solution

We introduced a season-by-season content and SEO framework that aligned destination intent, experiences, and booking pages across all quarters.

Results Achieved

+198%
Off-Season Traffic
+143%
Bookings
4 seasons
Year-Round Demand
Read full case study

Small Hotel

Glasgow, Scotland

The Challenge

The property site had only five thin pages, poor mobile UX, and no scalable structure for commercial, local, or informational demand capture.

Our Solution

We rebuilt the site on a flexible CMS with SEO-ready architecture and expanded content depth across stay intent, local context, and conversion-critical pages.

Results Achieved

5 → 200+
Pages Indexed
Improved
Mobile Experience
Stronger
Performance & SEO
Read full case study

Traditional Pub

Glasgow, Scotland

The Challenge

An outdated site, weak mobile performance, and declining post-update search visibility were limiting both discovery and local action volume.

Our Solution

We delivered a mobile-first rebuild with Core Web Vitals improvements and local SEO structuring to restore trust signals and improve map-led discovery.

Results Achieved

+650%
Organic Traffic
Top results
Maps Visibility
Local visits
Footfall Actions
Read full case study

Travel Management Company

Edinburgh, Scotland

The Challenge

The business had almost no organic footprint, no consistent pipeline of qualified enquiries, and no strategic content aligned to commercial search demand.

Our Solution

We implemented full-funnel SEO foundations, built service-led intent clusters, and created conversion pathways designed to turn local demand into inbound leads.

Results Achieved

0 → 2K/mo
Organic Traffic
20
Page 1 Rankings
Inbound leads
Lead Generation
Read full case study

Budget Hotel Scotland

Edinburgh, Scotland

The Challenge

OTA channels were driving roughly 80% of bookings, while the property had weak visibility for commercial local terms such as budget hotel and city-centre stay searches.

Our Solution

We combined technical SEO fixes, city-intent content architecture, and local authority signals to move high-intent sessions from OTA pages to direct-booking pathways.

Results Achieved

+500% YoY
Organic Traffic
+150% YoY
Direct Bookings
80% → 50%
OTA Dependency
Read full case study

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